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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Trey Schader

April 11, 2024

5  out of  5 rating by Trey Schader
"Talked to Justin yesterday and really helped me out!!! Recommend him 10 out of 10"
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Andrew Perez

April 4, 2024

5  out of  5 rating by Andrew Perez
"Excellent Service from Adam, Justin, and Jennifer at State Farm Auto Insurance🚌🚗 I recently had the pleasure of dealing with Adam, Justin, and Jennifer from State Farm Auto Insurance, and I must say, their service exceeded my expectations. From start to finish, they were attentive, knowledgeable, and incredibly helpful. Adam, Justin, and Jennifer demonstrated a deep understanding of their products and policies, taking the time to thoroughly explain my coverage options and answer all of my questions. They were patient and courteous throughout the process, making me feel valued as a customer. Not only did they provide exceptional customer service, but they also helped me find the best possible insurance plan tailored to my needs and budget. Their professionalism and dedication to their work were evident in every interaction I had with them. Overall, I highly recommend State Farm Auto Insurance, especially with Adam, Justin, and Jennifer on their team. Their exemplary service made the insurance process hassle-free, and I feel confident knowing that I have reliable coverage in place. Thank you, Adam, Justin, and Jennifer, for your outstanding assistance! ***Please give these wonderful people a bonus State Farm!!!"
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Sharad Ponduri

March 21, 2024

5  out of  5 rating by Sharad Ponduri
"Aaron and Justin are best in the biz. They provide prompt responses and are soooooo helpful. Best experience ever working with them."
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Bill Morang

March 12, 2024

5  out of  5 rating by Bill Morang
"It is hard to single out one person who went above and beyond, because the entire staff did just that to address all of my concerns. This agency is phenomenal. I have a better understanding of the coverages I have and now understand why I need those coverages. Thank you all very much for getting me properly insured, and looking out for my best interests. I feel valued as your client!!"
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Pamela Loeffler

March 11, 2024

5  out of  5 rating by Pamela Loeffler
"Aaron and the team at State Farm have always been amazing! I have always been able to reach someone to help timely and most importantly they are always working to help save me money. An awesome team to do business with!"
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Elizabeth “Liz” P

March 8, 2024

5  out of  5 rating by Elizabeth “Liz” P
"I just recently had an issue that Justin very professionally handled for my family. Justin and the whole team there at his office are always so very helpful and friendly. They are the reason I stay with them. 😀"
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CYNTHIA CUENCA

March 1, 2024

5  out of  5 rating by CYNTHIA CUENCA
"I've worked with Aaron and Justin Furlong for coverage on my RVs and they're both always on top of things and get me the best rates! Truly appreciate their attentiveness and professionalism."
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Yvette Santillanes

February 28, 2024

5  out of  5 rating by Yvette Santillanes
"I want to say thank you to both Aaron and Justin for all their help. Justin provided recommendations that helped me. They respond fairly quickly when I’ve reached out. Always very friendly and helpful."
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Julie R.

February 27, 2024

5  out of  5 rating by Julie R.
"You will not find a more responsive insurance agent than the Aaron Furlong State Farm team. I reached out several months ago, while shopping for one insurance agent that could handle all my policies. Adam was kind and clearly explained all the policy options to me. I foolishly went with a Farmers agent based simply on price. Six months later I called Adam because he’s literally the only trustworthy insurance rep I’ve ever met and Farmers was being shady and non-responsive. Adam was right about everything. We got my home and auto policies established and laid out a plan to add umbrella and life. Adam helped me get every possible discount applied and goes above and beyond every time I reach out. The whole office responds to texts, phone calls, and emails fast - faster than I can respond, but the level of support never waivers. I don’t do reviews in general, but finding honest insurance agents that will help you after you sign up isn’t easy. You can’t go wrong here."
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Diana Allen

February 26, 2024

5  out of  5 rating by Diana Allen
"Aaron is the Best!"
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Johnny Torres

February 16, 2024

5  out of  5 rating by Johnny Torres
"State Farm group went way out to keep me informed and attentive to my needs while saving me money, yet keep good quality insurance for home and auto"
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Corey Wallace

February 13, 2024

5  out of  5 rating by Corey Wallace
"Every time I Call no matter who answers the phone my questions are handled with no issues could've picked a better team"
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Norma Gonzalez

February 13, 2024

5  out of  5 rating by Norma Gonzalez
"Very nice"
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Zayda Rodriguez

February 7, 2024

5  out of  5 rating by Zayda Rodriguez
"Aaron from StateFarm explained in detail everything I needed for my policy coverage! He was really helpful and nice to work with."
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Kim Sanchez

February 6, 2024

5  out of  5 rating by Kim Sanchez
"Love this insurance but what I love more is the customer service. Justin is always willing to help me with whatever I need. Definitely recommend."
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Juan F. Ortega

January 24, 2024

5  out of  5 rating by Juan F. Ortega
"Aaron and Justin are both super knowledgeable in the industry they provided great insight/recommendations to me. I highly recommend you visit their office and you will get taken care of from the moment you walk in"
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Irene Herrera

January 18, 2024

5  out of  5 rating by Irene Herrera
"I have been with State Farm for 40+years. Thank you for the great service"
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Ernesto Navarro

January 8, 2024

5  out of  5 rating by Ernesto Navarro
"Justin Furlong is the best representative in San Antonio professional.Definitely recommend"
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Brenda Black

November 20, 2023

4  out of  5 rating by Brenda Black
"Quick turn around on getting a quote. Friendly staff."
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McKenzie Atkinson

November 20, 2023

5  out of  5 rating by McKenzie Atkinson
"Adam Clayton is hands down the most personable and pleasurable insurance agent I have ever spoken with. My experience with state farm is always top-tier, but Adam helped me get my insurance policy running so that I could drive my new car off the lot the same day. He personalized my experience to my son and I, and even remembered my son's name! He spent 30 minutes making sure I had everything I needed. 11/10"
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derrick h

November 17, 2023

5  out of  5 rating by derrick h
"I have had quite a few different insurance companies, and this branch of State Farm has some great customer service. Quick to answer and easy to talk to."
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Charlene Matts

November 2, 2023

5  out of  5 rating by Charlene Matts
"Excellent Service Adam was great. Patient service.i would highly recommend."
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Ethel White

October 27, 2023

5  out of  5 rating by Ethel White
"sending a great big thank you to Aaron Furlong and his team for the excellent service they provide. every time I go into their office they make me feel important. Aaron took time out and explained my policies to my daughter so she can understand what is going. They deserve more than just five stars."
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Lucy Rosenthal

October 21, 2023

5  out of  5 rating by Lucy Rosenthal
"I would give them 10 stars if I could! An excellent group of people. You truly feel at home in the company of the Aaron Furlong State Farm crew! Loved my time working with the crew, the team has a heart to serve people and the Lord! They made life insurance a breeze—they have the best rates, they were quick, and they explained everything so clearly, and were so caring! Don’t look any further, you’ve found the right insurance company!"
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Karen Ball

October 18, 2023

5  out of  5 rating by Karen Ball
"Aaron, Lindsey, Justin & both Jennifers are so wonderful! They are all so down to earth, kind, funny, very professional, very knowledgeable, always willing to listen & help me with any questions I have. I have been with State farm for over 45 years now & have always had awesome customer service from Aaron Furlong & my original agent from back in the late 70s. My old agent retired years ago so I got reassigned to another agent. That agent was never available, didn’t care about her clients & some of her office staff were very rude. I got tired of being treated badly so I researched SF agents with great reviews & found Aaron Furlong. Aaron has several awesome family members working for him that have now become like family to me. I just got off the phone after talking to Justin again today who is always a pleasure to deal with. As a family they truly care about their clients & it really shows every time I call them. I would highly recommend Aaron & his team & I will never go anywhere else! They have always had my best interest in mind when helping me or answering my numerous questions. I finally went to their office about 7 weeks ago to meet them. I took them 1 of my delicious homemade coffee cakes to thank them for everything they have done to help me. It was so wonderful to meet Aaron & his team that day. I even received a thank you card in the mail a few days later thanking me for the cake. They really loved it so hopefully soon I can make them another 1. It would be so nice if all companies today had the same mindset when it comes to treating their clients well. Thanks Aaron & your team for all you do every day to help your clients! Your superior customer service is the best & I can’t thank you enough for that! What an awesome world this would be if we all treated others this way. I have yet to meet Aaron & Justin‘s Mom but I hope to someday soon. I just want to let her know that she sure raised some awesome, kind, funny, friendly, respectful, caring & humble young men! I have 5 grown sons that I’m extremely proud of & I just want her to know that I’m extremely proud of the wonderful sons she has raised as well!!"