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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Brenda Black

November 20, 2023

4  out of  5 rating by Brenda Black
"Quick turn around on getting a quote. Friendly staff."

McKenzie Atkinson

November 20, 2023

5  out of  5 rating by McKenzie Atkinson
"Adam Clayton is hands down the most personable and pleasurable insurance agent I have ever spoken with. My experience with state farm is always top-tier, but Adam helped me get my insurance policy running so that I could drive my new car off the lot the same day. He personalized my experience to my son and I, and even remembered my son's name! He spent 30 minutes making sure I had everything I needed. 11/10"

derrick h

November 17, 2023

5  out of  5 rating by derrick h
"I have had quite a few different insurance companies, and this branch of State Farm has some great customer service. Quick to answer and easy to talk to."

Elizabeth “Liz” P

November 14, 2023

5  out of  5 rating by Elizabeth “Liz” P
"I transferred my previous policy to State Farm and I originally selected these guys because they were close to home. Turns out to be the best decision for me. Aaron and Justin have been fantastic with their customer service and their whole office has always been helpful and friendly when I had to speak with them. Their prices have been competitive with the other companies but their customer service has made a fan of me. 😀 If you are looking for an insurance company that you can trust and looks out for you, check these guys out!"

Charlene Matts

November 2, 2023

5  out of  5 rating by Charlene Matts
"Excellent Service Adam was great. Patient service.i would highly recommend."

Ethel White

October 27, 2023

5  out of  5 rating by Ethel White
"sending a great big thank you to Aaron Furlong and his team for the excellent service they provide. every time I go into their office they make me feel important. Aaron took time out and explained my policies to my daughter so she can understand what is going. They deserve more than just five stars."

Lucy Rosenthal

October 21, 2023

5  out of  5 rating by Lucy Rosenthal
"I would give them 10 stars if I could! An excellent group of people. You truly feel at home in the company of the Aaron Furlong State Farm crew! Loved my time working with the crew, the team has a heart to serve people and the Lord! They made life insurance a breeze—they have the best rates, they were quick, and they explained everything so clearly, and were so caring! Don’t look any further, you’ve found the right insurance company!"

Karen Ball

October 18, 2023

5  out of  5 rating by Karen Ball
"Aaron, Lindsey, Justin & both Jennifers are so wonderful! They are all so down to earth, kind, funny, very professional, very knowledgeable, always willing to listen & help me with any questions I have. I have been with State farm for over 45 years now & have always had awesome customer service from Aaron Furlong & my original agent from back in the late 70s. My old agent retired years ago so I got reassigned to another agent. That agent was never available, didn’t care about her clients & some of her office staff were very rude. I got tired of being treated badly so I researched SF agents with great reviews & found Aaron Furlong. Aaron has several awesome family members working for him that have now become like family to me. I just got off the phone after talking to Justin again today who is always a pleasure to deal with. As a family they truly care about their clients & it really shows every time I call them. I would highly recommend Aaron & his team & I will never go anywhere else! They have always had my best interest in mind when helping me or answering my numerous questions. I finally went to their office about 7 weeks ago to meet them. I took them 1 of my delicious homemade coffee cakes to thank them for everything they have done to help me. It was so wonderful to meet Aaron & his team that day. I even received a thank you card in the mail a few days later thanking me for the cake. They really loved it so hopefully soon I can make them another 1. It would be so nice if all companies today had the same mindset when it comes to treating their clients well. Thanks Aaron & your team for all you do every day to help your clients! Your superior customer service is the best & I can’t thank you enough for that! What an awesome world this would be if we all treated others this way. I have yet to meet Aaron & Justin‘s Mom but I hope to someday soon. I just want to let her know that she sure raised some awesome, kind, funny, friendly, respectful, caring & humble young men! I have 5 grown sons that I’m extremely proud of & I just want her to know that I’m extremely proud of the wonderful sons she has raised as well!!"

Elvia Hernandez

October 17, 2023

5  out of  5 rating by Elvia Hernandez
"Adam Clayton was great since I first walked in the office 2 months ago .He explained everything very well staff very friendly also."

Toyre Gray

September 22, 2023

5  out of  5 rating by Toyre Gray
"This location has the most caring and friendliest staff I've ever encountered. The atmosphere and genuine concern is amazing."

Angie Garcia

September 18, 2023

5  out of  5 rating by Angie Garcia
"Very helpful"

Twila Wright

September 13, 2023

5  out of  5 rating by Twila Wright
"Aaron and the State Farm team are amazing. They took the timeout to call me for a yearly update, to make sure that all my needs were met. They also tried to accommodate me by lowering my premium, but I decided to stick with what I had."

Beatrice Garner

September 11, 2023

5  out of  5 rating by Beatrice Garner
"I like the welcoming atmosphere, great enthusiasm and overall best customer service."

Alejandra Parra

September 8, 2023

5  out of  5 rating by Alejandra Parra
"Love this location ! Customer service is outstanding especially dealing with Justin he is always willing to answer all your questions and go the extra mile to help. Totally recommend this place !"

Alex Melchor

August 11, 2023

5  out of  5 rating by Alex Melchor
"This office was great to work with purchasing my auto insurance policy for me and my wife"

Patrick A.

August 8, 2023

5  out of  5 rating by Patrick A.
"I lost my mother earlier this summer. This is not a matter anyone wants to deal with, but Aaron and staff made a difficult time far less difficult. Grateful for them."

Sabrina Homeier

August 4, 2023

5  out of  5 rating by Sabrina Homeier
"I have a great experience with Adam. Even when I call for him everyone is the office answers the phone with a cheerful tone. He has helped me so much this last month. Renters insurance , the drive-in safe program, to helping me with my daughter’s insurance. She just bought a car and is only 16 ,got so many great discounts. Big save there!He is hands down the go to man!"

Javier Lopez

August 4, 2023

5  out of  5 rating by Javier Lopez
"Justin been very helpful and is a professional at what he does can’t be any Happier w all there services I would recommend all to go and give him a visit and get a quote I’m very happy w my quotes and can’t complain Thanks bud"


August 3, 2023

5  out of  5 rating by JavoBravo2x
"Adam was very great and gave me the best options for me to save money!"


August 3, 2023

5  out of  5 rating by VIOLA WEATHERS
"Today I signed up with State Farm and Adam assisted me in starting my insurance needs he was so helpful and very informative I would like to thank him for being so understanding about my needs Thanks again Adam and have a blessed day"

Janie Powers

August 2, 2023

5  out of  5 rating by Janie Powers
"I was able to talk to this young lady Jennifer, there were so many questions, and yet she was able to satisfy my curiosity 😉 thank you so much for your time and answers now it is time to get hubby involved. Thank You Aaron"

Dwayne Boe

August 2, 2023

5  out of  5 rating by Dwayne Boe
"Today I can in to talk with Jennifer tobbon she helped me get right to we’re I needed and set me up nicely working about my budget"

J. Wolcott

August 2, 2023

5  out of  5 rating by J. Wolcott
"This team is the BEST, especially Adam. He is my "personal" agent. He has helped me tremendously to everything from bundling Life Insurance in my policy to helping me get set up on the Drive Safe & Save app. He always has time for me. This is particularly important to me considering I am extremely techno-illiterate. Adam has a very friendly personality. I recently switched from All-State, because they didn't pay for all the damages to my home during the March 2023 Hail Storm. I am very happy with State Farm and this office on WW White, San Antonio is the BEST!!"

Ella Furlong

August 2, 2023

5  out of  5 rating by Ella Furlong
"Been with this office for over a year, staff is very friendly. The new renovation of the building looks great! Thanks Aaron for the great service."

Charles Wilson

August 2, 2023

5  out of  5 rating by Charles Wilson
"I got rear ended a few months ago. I'm very happy to have State Farm. Everyone has taken care of me. It's never good to have a problem, but it's good to know you have insurance you can depend on."